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Privacy & Cookies Policy – Clarvia AS

Last updated: 10.11.2025
We care about your privacy. This policy explains how Clarvia AS (“Clarvia”, “we”, “us”) collects, uses, and
protects your personal data when you use our services.

1. Who we are

Clarvia AS is a company registered in Norway. We provide tools and services to help founders and teams
with branding, AI insights, and project management.
If you have questions about your data, you can contact us at:
📧 post@clarvia.io

2. What data we collect

When you use Clarvia, we may collect:

  • Account info: Name, email, profile data
  • Billing info: Payment details (handled securely by Stripe or PayPal)
  • Technical info: IP address, usage data, device/browser info
  • Project content: Text, files, or links you upload to use our AI tools
  • Analytics: How you interact with our platform (to improve features)

We do not collect sensitive personal data (like health or biometric info).

3. How we use your data

We use your data to:

  • Create and manage your account
  • Process subscription billing and invoices
  • Provide AI-driven insights and improve our services
  • Research and analyze usage trends
  • Send marketing emails (if you opt-in via checkbox)
  • Keep the platform secure and functional

4. Legal basis (GDPR)

We process your data based on:

  • Contract: To provide the service you signed up for
  • Consent: For marketing emails and optional cookies
  • Legitimate interest: To improve our platform and protect against abuse
  • Legal obligation: To keep invoices and payment records

5. Sharing your data

We share your data only with trusted providers:

  • Payment processors: Stripe, PayPal (they handle and store card info)
  • AI providers: OpenAI (to generate insights based on your project content)
  • Analytics tools: (To be implemented — e.g. Google Analytics or similar)
  • Email platforms: To send newsletters or service updates

We don’t sell your data

6. International transfers

If data is processed outside the EU/EEA (e.g. by OpenAI or Stripe), we rely on GDPR-approved safeguards such as Standard Contractual Clauses.

7. Cookies & tracking

Clarvia uses cookies to make our website work and improve your experience:

  • Strictly necessary cookies – Required for login and core features
  • Functional cookies – Remember preferences
  • Analytics cookies – Help us understand usage and improve services
  • Advertising cookies – May be used in the future to show relevant ads

👉 For now, cookies are limited, but we plan to add a cookie banner that lets you accept or reject
non-essential cookies.

8. How long we keep data

  • Account and project data: Kept while your account is active
  • Invoices and payment records: Kept for as long as required by law
  • Deleted accounts: Personal data is erased, except what we must keep for legal or security
    reasons

9. Your rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Delete your data (with limits for legal records)
  • Download your data (data portability)
  • Withdraw consent (e.g., unsubscribe from marketing)

To exercise your rights, contact us at 📧 post@clarvia.io.

10. Security

We take steps to keep your data safe, including:

  • Limited access to personal data
  • Secure payment processing through trusted providers
  • Regular monitoring of our systems

11. Marketing

We only send marketing emails if you’ve checked the box to opt in. You can unsubscribe anytime via the link in our emails.

12. Changes to this policy

We may update this policy from time to time. If changes are significant, we’ll let you know by email or through our platform.

13. Contact us

If you have questions or concerns, you can reach us at:

📧 post@clarvia.io
📍 Clarvia AS, Kraketorpveien 8A 1626 Norway

If you are in the EU/EEA, you also have the right to contact your local Data Protection Authority.